An Ongoing Investigation

Call Waiting

Follow response definitions, infrastructure, geography, and the records still needed to account for the wait.

Photo by John Magee / Unsplash

The Latest Reporting

The Wait Before the Response →

Published October 7, 2026. September’s measured high-priority police response average fell from 22.83 to 20.55 minutes, chiefly in the queue before dispatch. Evening waits stayed near 26 minutes. Read the charts, limits, and new Sandy collision lead.

About This Investigation

What happens between a 911 call and help arriving?

Follow response definitions, infrastructure, geography, and the records still needed to account for the wait.

Explore the project →

The investigation keeps its existing application, research pages, and source record. The Porch provides a place to begin and follow related work.

What This Can Tell You

The original ArcGIS application retains the September 13 research release. The October 7 Porch update analyzes January–September dispatched-call records. These are separate dated releases; the application has not been updated with the new analysis.

Sources and Limits

Creator

Kaitlin Quinn

Provenance

Built by Kaitlin

Data Owner

City of Portland and individually attributed source publishers

Coverage

Portland, Oregon; source-specific coverage may differ

Data Date

October 7 article: January–September 2026 dispatched calls. Original application: see its dated sources.

Last Source Check

October 7, 2026 for the new police export and reporting sources; September 14, 2026 for the original application metadata.

Updates

No fixed schedule promised; see source dates

Limits

The October 7 review identified a possible September 12 collision record at NE 20th and Sandy. Its identity has not been confirmed against the witnessed collision near the 2200 block. No verified incident-specific wait or numerical I-5 closure effect is established. The original analytical map retains its earlier limits.

Authority

Independent research using agency-published sources

Reuse

Underlying data retain their source terms; no blanket reuse license is granted here.

CALL WAITING · Sources + methods →

A source check is a check of access and metadata. It does not establish that every feature is current.

Send a correction →

The project workspace

This Investigation, Mapped

The project’s ArcGIS experience.
Separate from the city overview.

CALL WAITING

A Closer Look at the Question

Open the project application here to explore its maps and supporting material. Loading it connects to ArcGIS.

Open in its own window ↗

The Sandy Boulevard case remains an open research question. No verified official response duration is available.